Detect and Avoid Biases, Listen Deeply
How to practice methods for deep listening
In this 3 hour workshop, we will go through a series of exercises to evaluate and understand our own biases while conducting user research. We will follow this with a series of methods that can help us detect and avoid these biases when collecting and synthesizing data. This will not be a lecture format, but a series of hands-on exercises that will create an environment where we can learn from each other.
Attendees Will Learn
The methods in this workshop will help improve your process for ethnographic style observations or contextual interviews, but may not directly apply if you primarily conduct focus groups or surveys.
This Workshop Was Relevant For
Mid-level professionals (3-10 Years of Experienced) who already have experience conducting customer interviews or observations